Position: Sr. ServiceNow Developer
Remote
Full-time/Permanent
100% remote in Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin
Are you an experienced ServiceNow Developer who has healthcare industry experience or interested in moving into healthcare and joining one of the largest, leading academic healthcare organizations in Georgia?
As a ServiceNow Developer you will be responsible for creating and maintaining numerous applications and modules on the ServiceNow platform. You will collaborate with business and technical stakeholders to understand their needs and deliver solutions that improve efficiency and user experience. You will also be responsible for ensuring best practices, including Agile methodologies are implemented to deliver high-quality code and documentation.
Other responsibilities include:
- Design, develop, test, and deploy applications and modules on the ServiceNow platform using best practices and agile methodologies
- Configure and enhance all aspects of ServiceNow, such as workflow, UI, client scripts, business rules, catalogs, integrations, and orchestration, using out-of-box functionality as a strong guiding principle
- Troubleshoot and resolve issues related to the performance, functionality, and security of the ServiceNow applications and modules, and implement preventive measures to avoid future incidents
- Provide technical guidance and mentorship to junior developers and support staff, and conduct code reviews and quality assurance checks
- Stay updated on the latest features and developments of the ServiceNow platform and incorporate them into the existing and new solutions, following the ServiceNow best practices and standards
- Document the design, development, testing, and deployment processes for ServiceNow applications and modules, and maintain the configuration management and version control of the code and scripts
- Provide design, planning, development, testing, and implementation support across the ServiceNow platform
- Provide high-level estimations and guidance for breakdown of work into features, epics, and stories, including identifying the need for technical spikes
- Create working demos and prototypes as necessary, prior to full deployment
- Review existing implementations and provide recommendations and support for design changes to enhance platform operations and performance
Job requirements include:
- Bachelors degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience
- A minimum of 7 years of progressive experience in application systems/administration OR 9 year's experience without a degree
- At least 7 years of experience in developing solutions on the ServiceNow platform, with broad exposure to different modules and applications, including Employee Center.
- Strong experience developing forms, reports, dashboards, catalog items, and complex workflows in the ITSM, ITOM, and ITAM applications
- Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)
- Strong knowledge of ServiceNow scripting languages, such as JavaScript, AngularJS, HTML, CSS, XML, and JSON
- Strong communication skills and the ability to interact effectively with clients and stakeholders
- A strong team player and collaborator mindset, with a willingness to mentor as well as learn from others
What would put you ahead of the rest?
- A CSA (Certified System Administrator) and CAD (Certified Application Developer) certification from ServiceNow
- Familiarity with User Interface design and User Experience concepts
- Prefer proficiency in at least two computer languages used currently in production
Full suite of benefits including student loan/tuition reimbursement programs also offered!
